James.gelinas
May 24, 2026
"Refund Came Through, But It Took a While"
I ordered a couple of bottles and was looking forward to getting them, but then I found out there was a stock issue and had to cancel the order. At first, I figured no big deal, the refund would just come back like they said. It did eventually go through, which I appreciate, but it took longer than I was originally told. I ended up emailing more than once just to get a straight update on what was happening. It wasn’t a terrible experience or anything, but when you’re waiting on your money, the extra back-and-forth gets frustrating
Tammy-dickens
May 15, 2026
"Bad substitution with no real heads up"
So... I ordered a specific bottle as a gift, and they ended up swapping it for something else without checking with me first. When I reached out, customer service basically just pointed me to their policy. Frustrating and I don’t think I’ll be ordering from them again.
hello_kim013
April 23, 2026
"I had to sit around for a..."
I had to sit around for a bit before anything happened, which wasn’t exactly ideal, but they did cancel my order in the end without making it a whole big thing.
"Checkout didn’t feel secure enough"
I was about to place an order on internetwines.com, but once I got to checkout, I kind of paused. The payment options just felt more limited than I expected, and it made the whole thing seem a little questionable to me.
I didn’t see enough clear info about payment security or what would happen if there was an issue with the order or my card. Maybe everything is totally fine, but when one part of a site feels unclear like that, I start wondering what else might be handled the same way.
In the end, I abandoned the cart and ordered from another site instead. For an online store, especially one taking card payments, the checkout really needs to feel straightforward and trustworthy
Scot-whitley
March 28, 2026
"Good rewards, but the instructions could be clearer"
I liked that the points helped me save on my next order, especially if you order often enough. I just wish the instructions on how the rewards work were a little clearer upfront
PhyllisHarris
March 23, 2026
"Easy pickup, but be ready to wait"
My order was ready when I got there, so that part was fine, but the pickup line took longer than I expected. Just a heads up if you're in a hurry, give yourself some extra time.
clyde_Ott04
March 16, 2026
"I ordered a few bottles and what..."
I ordered a few bottles and what showed as in stock actually ended up shipping. One item took a little longer than the rest but it wasn’t a big deal
"Decent site, but rough on mobile"
I used internetwines.com on my phone. It was okay. Not terrible or anything. Just kind of slow in spots, and a few pages took longer to load than I expected. The filters too. A little awkward. Had to tap around more than I wanted.
I did end up finding what I was looking for, so it wasn’t a bad experience overall. Just felt a bit clunky on mobile. Like it works, but it could definitely be smoother and less fiddly.
GertrudeValdez_69
March 11, 2026
"I reached out to customer service…"
I reached out to customer service expecting a quick answer, but it ended up taking forever. By the time they finally got back to me, they barely answered my actual question. it turned into unexpected stress over something that should’ve been simple
PamelaTucker
February 27, 2026
"Mostly right, but a little frustrating"
I got my order from internetwines.com and most of it was right, but one of the bottles wasn’t the one I picked. It wasn’t the end of the world, but I was already feeling mentally drained, so dealing with even a small mix-up was kind of annoying. Shipping was fine though. Next time I’ll definitely check the box as soon as it arrives.
AmericaLimbo
February 25, 2026
"I was just trying to place a simple..."
I was just trying to place a simple order, but the checkout process turned into this whole clunky, annoying thing. It kept sending me through extra steps and making me double-check stuff that really should’ve been straightforward.
i kept thinking, why is this so complicated? It’s 2026, checkout should be quick and easy by now. I ended up getting frustrated and gave up before finishing
arthursmith1007
February 23, 2026
"Returning this was such a hassle!!!"
I’m really not happy with the return process... at all!! It took way too long to get a straight answer, and I felt like I was constantly having to follow up just to get anywhere. For something as basic as a return, it really shouldn’t be this frustrating!!! I don’t think I’ll be ordering from here again
wanda_Brooks74
February 20, 2026
"Setup worked, but the login took a minute"
I was able to make an account quickly, so that part was fine. The only issue I ran into was logging in the first time, it was a bit annoying and I ended up having to reset my password once. After that, everything worked normally. So overall, it does the job, but the setup experience could be a little smoother.
keithferullo4652
February 14, 2026
"Product details were wrong"
The bottle size and vintage listed on the site weren't correct :/ When I reached out, support basically said the info online can be outdated. Frustrating, and I don’t think I’ll be ordering again...
julia2001
February 14, 2026
"Good experience, just a slightly rough box"
I ordered a few bottles from internetwines and overall it went smoothly. The packaging seemed really solid, sturdy box, everything packed in tight, and it gave me the impression they actually put some care into shipping it. One corner of the outside box was a bit banged up, so I was kind of expecting at least some damage inside, but everything was totally fine. No leaks, no broken caps, and nothing looked messed up. I’m happy with the order overall, though I’d say it wasn’t absolutely perfect because of the beat-up corner...
hello_cecil723
February 14, 2026
"Not great for sending as a gift"
I wanted to send some wine as a gift, but the whole thing felt kind of limited and a bit unclear. I couldn’t really add what I wanted, and I couldn’t really make it feel like an actual gift either. It just ended up being more hassle than I expected
Michael_thomas74
February 12, 2026
"Selection felt a bit limited"
I was expecting a lot more options. A bunch of the wines I was looking for either weren’t listed or were out of stock, which was kind of disappointing. The site itself is fine and easy enough to use, but the selection just didn’t feel that great to me. Maybe I just caught it at a bad time?
maxine_Wilson73
February 07, 2026
"Uh, the promo code didn’t work"
I tried using the promo code twice, but uh, it still charged me the full price both times. Annoying, honestly
MichaelHensley_50
January 30, 2026
"It arrived later than promised, which was…"
It arrived later than promised, which was frustrating. I was expecting it sooner and had planned around that. Not the best experience.
james2004
January 30, 2026
"Delivery rules weren’t clear enough"
I didn’t realize there were delivery restrictions until I got all the way to checkout, which was frustrating. I feel like that should’ve been made clearer earlier in the process. It wasn’t the end of the world, but I’d expect at least a quick apology for the inconvenience.